Succession Planning: Who’s the Next You?

“One of the things we often miss in succession planning is that it should be gradual and thoughtful, with lots of sharing of information and knowledge and perspective, so that it’s almost a non-event when it happens.” Anne M. Mulcahy Let’s face it: succession planning isn’t fun.  Profit-sharing is fun.  But you have very little … Read more

The Power of the First Impression

A few years ago, I had the pleasure of talking with Bill Higgs as part of his ‘Culture Code Champions‘ podcast. We talked about several things — my history at West Point, what Level Five leadership and culture mean, and how to better manage teams. One subject that stood out was a story from Bill … Read more