It is hard to be patient. It is hard not to answer every email or text within seconds, although most of us try. In Leadership in the Information Age, I wrote that leaders are like the proverbial firefighter: any time we see a problem in the making, we feel a need to go “beat the … Read more
Why one general’s quiet habit worked, and how to make it yours. Last week I told you about one of my role models, Lieutenant General Don Holder (USA retired), who visited the junior soldiers in a unit, asked lots of thoughtful questions, took notes, and never interrupted their answers. I keep coming back to that … Read more
The second Big 6 principle is the one almost every leader underestimates. One of the finest Army leaders I ever observed in my military career was Lieutenant General (Retired) Don Holder. He helped lead the Army’s doctrinal shift toward decentralized operations and empowerment, and in doing so he shaped generations of leaders. But what I … Read more
