Mastering the Skills of Fire Prevention

What do many of us do all day?  “We spend most of it putting out fires,” many leaders say.  And that’s the reality.  In a world of constant change and increasing demands, uncertainty is the new certainty.  We’re trapped in a burning building of crises.  No wonder many good people leave otherwise good organizations and … Read more

The Ripple Effect of a First Impression

            Onboarding.  We often treat it as a checklist procedure, right?  It’s something we do using a clipboard (or the electronic equivalent of one).  Usually the HR team  monitors the clipboard, and we consider we’re being successful when all the blocks get checked within a certain time frame for each new hire. So if we’re … Read more