Finding Time

Having trouble finding time? In early 2016, a new weekends-off initiative was unveiled at J.P. Morgan called “Pencils Down.” The media was quick to highlight the move by ...

Read more

Where Opportunity Lives

Here’s one entrepreneur’s view on opportunity: “I grew up in a very affluent town, but my parents divorced when I was young. My father wasn’t much involved in my life, ...

Read more

Riding the Train or Laying the Track? Leading Corporate Change

Change is messy, hard, and difficult. According to the Harvard Business Review, 75% of corporate change initiatives fail. Business Week cites the fact that 88% of CEOs ...

Read more

The Real Meaning of Customer Service

There are no traffic jams along the extra mile. – Roger Staubach A few years ago, I had the unique opportunity to visit India, China, Thailand, and Vietnam. And ...

Read more

The Power of Servant Leadership

“I’ve been a big believer, that if you’re going to lead, you have to serve and support,” 7-Eleven CEO Joe DePinto said in a 2016 interview with Army magazine, “That gives ...

Read more

The Impact of the First Impression: Information Age Leadership, Part 12

Have you ever gone into an organization where that first impression was not very powerful? How did it affect you? I think you’ll remember that it wasn’t a good feeling; ...

Read more