How many forgettable leadership programs have you attended?  I’d venture more than one, and each time we always ask ourselves as HR professionals and senior leaders, “Why did we do this?” as we put the glossy notebooks with colored tabs on the shelf – never to be opened again. With all this scar tissue, we … Read more

Wells Fargo. Enron.  The Challenger disaster. The Ford Pinto.  The Baylor University football program.  The list goes on for a long, long time.  These are examples of doing the wrong thing – often with the senior leadership actually leading the wrong, or at the very least condoning the wrongdoing. It would be almost natural at … Read more

Patience:  “The ability to remain calm and not become annoyed when waiting for a long time or when dealing with problems or difficult people”, per Merriam-Webster. If we as leaders have a consistent shortcoming other than being poor listeners, it is probably our lack of patience. And why should we? Far better in most cases … Read more