Podcast Episode 3: How a Leader Should Listen – Interview with Bill Carpenter, CEO of the Rochester Genessee Regional Transportation Authority

In this episode, Robert Mixon interviews Bill Carpenter, CEO of the Rochester Genessee Regional Transportation Authority, on one of the most important Big Six® principles — Listening. In an environment where listening is subordinated to talking, initiative is stifled. The best leaders and teams know how to listen and to understand, more than just to be … Read more