Turning the Battleship conference After Action Review

Thank you to all who attended our first workshop, “Turning the Battleship”, recently. We’re already looking forward to our next. That workshop will focus on the 2nd of The Big Six Leadership Principles®: Listening. Our Listening workshop is scheduled for 4 March 2015. We’ll be sending out more information on that as it’s finalized. So … Read more

The Balancing Act

It’s not about the number of hours you work, it’s about what you do with your time. Level Five leaders are experts at time management. That’s how they find time to support their families and friends, find time to exercise to stay in shape, pursue hobbies, enjoy vacations, support their communities, and at the same time, grow their business.

Honor those who serve and commit to a cause greater than self

In our view, every day should be Veterans Day — not just November 11th. Just like Level Five leadership, commitment to honoring Veterans should not be a one day event; rather, it should be an enduring, every day effort to make a difference by recognizing those who serve. We are privileged to be in the company of Veterans, to walk the streets, vote at the polls, worship as we please, and pursue the “American Dream.”

Defining a Great Culture

What really motivates your teammates? The answer is complex, but the Level Five leader would say that an organization’s culture must include dignity and respect at or close to the top of the list. Read on to understand what this means and how you might recognize it in your organization.

At Your Service

Throughout the course of a recently completed 18 day trip to India, Vietnam, and China, I (Robert) had a unique opportunity to visit/meet with a dozen different companies and their leaders, and also observe their cultures…what struck me above all else was their concept of customer service. To be sure, they had distinct differences in their … Read more