Integrity takes courage and it is totally transparent. When you see and hear it, you know it. At a recent session at the Simon Business School of the University of Rochester in Rochester, NY, integrity was examined in the context of growing high performing cultures. The graduate level students were passionate about the subject. Integrity … Read more
Just like parents watching one of our kids drive out of the driveway on that first date, we have to confront our fears and overcome them through trust. It takes courage to allow others to take the reins and make decisions, because they might fail. Something bad might happen. At the very least, the organization might underperform, and you could lose market share in the short run. But where would we be now had our parents not given us the keys for that first date?
In our experience, a leader who micro-manages a team is insecure. This is almost always the case with young and inexperienced leaders, but with practice and development, these leaders will mature and learn to give team members more and more autonomy and control. We recognize that leadership is a journey and we all develop our … Read more
It’s not about the number of hours you work, it’s about what you do with your time. Level Five leaders are experts at time management. That’s how they find time to support their families and friends, find time to exercise to stay in shape, pursue hobbies, enjoy vacations, support their communities, and at the same time, grow their business.
Throughout the course of a recently completed 18 day trip to India, Vietnam, and China, I (Robert) had a unique opportunity to visit/meet with a dozen different companies and their leaders, and also observe their cultures…what struck me above all else was their concept of customer service. To be sure, they had distinct differences in their … Read more
In this 13-minute video, Randy MacLean and U.S. Army Major General Robert Mixon talk about how the Army uses a continuous personnel development model to prepare people for the next level job they’ll move into. This vital process is too seldom utilized in private businesses, where people unprepared for the bigger jobs flounder, hampering the … Read more
