You can feel the difference here. Most leaders stop too soon. In We’re All In, I described one of the most instructive cultural turnaround stories I have come across: the New Aetna. In the early 2000s, Aetna Healthcare was in serious trouble. It was losing roughly a million dollars a day. Its relationships with customers and … Read more
When people show up but never buy in, and the clock is already running. In We’re All In, I described several case studies where cultures had decayed to the point of causing serious harm — not just to their bottom lines, but to real people. One of them was Barclays Bank. Barclays was among the leading … Read more
There was a time when scale was an advantage. Or capital. Or access to information. Or geographic dominance. Those days are over. In the Information Age, accelerated by political upheaval, pandemic disruption, social unrest, and technological explosion, those advantages evaporate quickly. What worked yesterday gets copied today and is obsolete tomorrow. I’ve watched this play … Read more
This is part of an ongoing series of blogs based on the latest Level Five Associates book, The Power of Being All In. “While your culture should drive decision-making throughout the organization, consider it a North Star, not a straitjacket.” — Erin Meyer in the Harvard Business Review, July-August 2024 issue. What Do We Do … Read more
“ ‘Who’s’ on first, ‘What’s’ on second, ‘I Don’t Know’ is on third. ” – Bud Abbott One of the funniest baseball comedy skits in modern history was first performed by Bud Abbott and Lou Costello on “The Kate Smith Hour” live radio show in February of 1938. Since then, it has become legendary, repeated … Read more
This is part of our series of blogs on the “Mosaic Team” concept. “Live as if you were to die tomorrow; learn as if you were to live forever.” – Gandhi Carol Dweck, a professor at Stanford University, is widely recognized as the developer of the “growth mindset” based upon the belief that people can … Read more
