When In Charge, Take Charge — What That Means For Leaders

One of our Big Six Leadership Principles® is “When in charge, take charge.” How does that apply in day-to-day operations? It doesn’t mean you always need to be out front barking orders. Being in charge means accepting the responsibility entrusted to you and acting accordingly. In some cases, taking charge means empowering people. In others, … Read more

Podcast Episode 3: How a Leader Should Listen – Interview with Bill Carpenter, CEO of the Rochester Genessee Regional Transportation Authority

In this episode, Robert Mixon interviews Bill Carpenter, CEO of the Rochester Genessee Regional Transportation Authority, on one of the most important Big Six® principles — Listening. In an environment where listening is subordinated to talking, initiative is stifled. The best leaders and teams know how to listen and to understand, more than just to be … Read more