The Mirror as Your Accountability Partner

How True Leaders Take Ownership When No One Is Watching In the military, accountability runs up the chain of command. You always know where responsibility sits, and you understand how your role connects to something larger than yourself. When something goes wrong, there is a structure in place. Leaders above you absorb pressure, make decisions, … Read more

How to Empower Without Losing Control

When I interviewed Mr. Doug Hyde, Executive Vice President of a major architectural firm, for my book, The Power of Being All In, he told me something worth noting. His organization expected to roughly double in size over the next three to five years. Then he told me how: “We need to continue to grow … Read more

Effective Listening in the Information Age

It is hard to be patient. It is hard not to answer every email or text within seconds, although most of us try. In Leadership in the Information Age, I wrote that leaders are like the proverbial firefighter: any time we see a problem in the making, we feel a need to go “beat the … Read more

Why Micromanagement Is a Failure of Leadership

As we came out of the 1970s with the Cold War drawing to a close and new threats rising from every corner of the map, the Army knew it had to change its culture. I described that decision in We’re All In. We had to build junior leaders who could make real strategic decisions, which … Read more

The Holder Model: Listening as Respect

Why one general’s quiet habit worked, and how to make it yours. Last week I told you about one of my role models, Lieutenant General Don Holder (USA retired), who visited the junior soldiers in a unit, asked lots of thoughtful questions, took notes, and never interrupted their answers. I keep coming back to that … Read more