Listening can feel harder to do than ever. That seems even more true in a world where many of us are still ‘socially-distanced’ and dealing with online-only ‘remote teams.’ Now more than ever we can use a tool for better listening that will cut through all the noise. There’s always going to be outside distractions. … Read more
Are you listening with the intent to understand — or the intent to interrupt? That’s the topic of my latest video blog: “Don’t Pardon the Interruption.” Of course, listening is one of the most vital skills to possess when in charge of a team. It is why listening is one of our Big Six Leadership … Read more
Listening can feel harder to do than ever. There’s always going to be outside distractions. Emails, texts, meetings, presentations, it can seem to go on and on. It can be easy to get lost in a sea of noise. How do we become better listeners? One tool to do so is called the backbrief. The … Read more
I don’t think I’ve ever been involved with an organization where some, if not all, of the leaders felt the meetings they held or attended could be much more productive. Most surveys indicate unnecessary and poorly conducted meetings are one of the biggest irritants in the workplace. Even worse, we typically don’t hold the most … Read more
Focused listening is a key component to being a Level Five leader. At today’s modern pace, often with the intention of multitasking, information can be lost. Conversations end up needing to be repeated. Meetings are held, but is everyone truly “present?” How do we address the concern that we aren’t actually hearing our fellow team … Read more
