Level 2: The Follower Culture

It’s more organized than Level 1. It’s also more rigid. In We’re All In, I described what I witnessed as a young officer in the U.S. Army in West Germany in the mid-1970s. It was, looking back, a perfect example of a Follower culture at scale. The Army was in crisis. The clash of a … Read more

From Compliance to Commitment: How Adaptive Leadership Transforms Organizations

The old directive leadership style no longer works. Discover why a culture of commitment and adaptive communication are essential for executive success. Recently I sat down with George Torok, host of Your Intended Message, a business communication podcast, to discuss how Adaptive Leadership and effective communication are inseparable. For decades, many business leaders operated under a … Read more

The World Has Changed

Polarization and the New Leadership Reality Over the past several years, I’ve repeatedly heard a similar question from leaders across industries: “Why does everything feel harder than it used to?” It feels that way, not because people are less capable or because markets are tougher. It‘s because the social environment around us has fundamentally shifted. Polarization has … Read more

The Three Perspectives of “You”

Consider your role and how others see you. In doing so, you will discover the three perspectives of “You”. You’ll find, too, that these three perspectives of “You” are directly involved in your ability to manage and lead.   In the following video, I discuss these three Yous, and how each perspective may help, harm, … Read more

The Backbrief: A Tool For Better Listening

Listening can feel harder to do than ever. That seems even more true in a world where many of us are still ‘socially-distanced’ and dealing with online-only ‘remote teams.’ Now more than ever we can use a tool for better listening that will cut through all the noise. There’s always going to be outside distractions. … Read more

The Backbrief: A Tool For Better Listening

Listening can feel harder to do than ever. There’s always going to be outside distractions. Emails, texts, meetings, presentations, it can seem to go on and on. It can be easy to get lost in a sea of noise. How do we become better listeners? One tool to do so is called the backbrief. The … Read more