The Mirror as Your Accountability Partner

How True Leaders Take Ownership When No One Is Watching In the military, accountability runs up the chain of command. You always know where responsibility sits, and you understand how your role connects to something larger than yourself. When something goes wrong, there is a structure in place. Leaders above you absorb pressure, make decisions, … Read more

Psychological Safety

The Safety in Learning While in command during a major exercise at the National Training Center in the Mojave Desert, we faced a professional enemy that was not about to cooperate with the plan I had developed. As we approached the critical moment of the battle, my staff could now see what I could not, … Read more

Belonging and Connectedness

Making People Matter Few of us knew that roughly 40 percent of my class entering West Point would not graduate four years later. That attrition was not an accident. It was, in some respects, by design. The culture of the institution then was built around pressure, endurance, and the belief that only those who could … Read more