Making the Judgment Call

  “If Passion drives, then let Reason hold the reins.” — Benjamin Franklin Hopefully, all of us have been able to serve with leaders at some point in our careers who demonstrated a tendency toward sound judgment –  “interpretation of the evidence that points to the right choice.” [1]  When confronted with difficult circumstances, widely … Read more

Podcast Episode 8: An Interview with Ray Isaac of Isaac Heating and Air Conditioning

In this episode, Robert interviews Ray Isaac, who, along with his brothers, is a 3rd generation owner and leader of a company they’ve grown into a successful, multi-award-winning employer. Known as one of the premier employers in New York State, Isaac Heating and Air has been selected as a Rochester Top 100 Company seven times … Read more

Setting the Azimuth for Your Company or Organization

What thought have you put into setting the azimuth for your company or organization? In this Two-Minute Leadership video blog, I’ll discuss the Leadership Principle of the Azimuth. Before you can properly set your azimuth, however, understanding what an azimuth means in a leadership context is necessary. Your company’s azimuth is its true north, the … Read more

Don’t Pardon the Interruption

Are you listening with the intent to understand — or the intent to interrupt? That’s the topic of my latest video blog: “Don’t Pardon the Interruption.” Of course, listening is one of the most vital skills to possess when in charge of a team. It is why listening is one of our Big Six Leadership … Read more

Who, What, and Why? The Keys to Your Personal Mission Statement

In this Two-Minute Leadership Video, I discuss how to start developing a Personal Mission Statement. It is a way to make a concise expression of who you are and what you represent. If you can be clear about what you expect from yourself, you can be better at explaining what you expect from others, and … Read more