As we came out of the 1970s with the Cold War drawing to a close and new threats rising from every corner of the map, the Army knew it had to change its culture. I described that decision in We’re All In. We had to build junior leaders who could make real strategic decisions, which … Read more
As I’ve described earlier, West Point and the Army made deliberate decisions to move from a culture of compliance to a culture of commitment, from measuring who could survive to investing in who could lead. That is a culture turnaround. It is one of the most transparent examples I know of what large-scale culture change … Read more
In the spring of 2020, Patrick McBrayer was the CEO of ACell Inc., a medical device company with a workforce that had gone home, a supply chain under pressure, and an industry landscape that was changing by the week. The pandemic was not a problem that could be solved with a good quarter or a … Read more
The Real Mutual Accountability Early in my career, not long after I became the Platoon Leader of an armored cavalry platoon with 41 Soldiers and 10 armored vehicles, my Platoon Sergeant (second in command) asked to inspect my fingernails. I was stunned but complied. His name was Sergeant Mac, and he was the kind of … Read more
Defining The Culture of Commitment Not long ago, I was working with a car dealership General Manager who told me a story I have never forgotten. He was walking his service bays at the end of a long workday when he stopped to talk to one of the technicians (a young man named Jack, as … Read more
In July of 1970, I found myself standing on the parade field at West Point alongside hundreds of other young men. Seventeen years old, two weeks out of high school, and a long way from Georgia. Several months earlier, two Army football coaches had shown up at my home in Atlanta one evening, and not … Read more
